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Cookie policy

What is a cookie?

This website uses a technology called cookies to collect information about the use of the website in order to improve the service and personalise the user experience.

A cookie is a small file that is downloaded to your computer and enables us to store and retrieve data installed on your computer for the purposes explained below. Under no circumstances do our cookies process personal data or compromise your security.

Consent

By using this website, you consent to us placing these cookies on your computer or device for the purposes stated here.

If you choose not to accept our cookies, you can continue to use our website as normal, although your user experience may be slightly altered.

What type of cookie do we use?

To improve your experience and your service, RENAU TRANSPORTADORS uses its own cookies and those of third parties (other service providers), which can be classified as follows according to their purpose:

Technical cookies: these are used to enable correct communication between the user’s equipment and the network and are involved in functions such as identifying the user’s session, accessing My Account, memorising the elements of an order, carrying out the purchasing process and using security features.

Personalisation cookies: these are used to identify a user on websites belonging to RENAU TRANSPORTADORS so that they can access them with their predefined characteristics, such as the website’s preferred language, regional configuration and other services. All these cookies belong to us.

User authentication or identification cookies: these are used to maintain user access. These are first-party cookies.

Plug-in cookies for sharing social content: these are cookies used to identify content shared with social networks and other websites. We use third-party cookies from Facebook (Facebook, Inc.), Twitter (Twitter, Inc.) and Google+ (Google, Inc.).

Analysis cookies: these are third-party cookies (Google Inc.) used to measure and analyse user browsing as a whole and enable us to improve our service, for example by eliminating pages that nobody uses or by correcting errors on certain web pages. The application we use to measure and analyse our audience is Google Analytics.

Advertising and behavioural advertising cookies: these are used to store information about user behaviour, which will be used to show you advertising linked to your preferences both on this website and on other websites. This is a safe and transparent practice.

Uninstalling cookies

If you wish, you can prevent the installation of cookies or uninstall them from your browser at any time by configuring your preferences.

You can find information on how to proceed depending on the browser you are using at the following addresses:

  • {‘li’: ‘If you use Firefox, from http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we’}
  • {‘li’: ‘If you use Chrome, from https://support.google.com/chrome/answer/95647?hl=es’}
  • {‘li’: ‘If you use Internet Explorer, from http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies’}
  • {‘li’: ‘If you use Safari, from http://support.apple.com/kb/HT1677?viewlocale=es_ES’}

If you use another browser, you can find more information on how to configure the installation of cookies in the help or support section of that browser.

Changes to the cookies policy

RENAU TRANSPORTADORS may change its cookie policy at any time in order to improve its service, so please check it regularly as changes may occur.